Project Management

Because one missed deadline can jeopardize an entire project, we’ve made project management a core discipline and key differentiator, designing a proprietary management approach from the ground up.

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We call our project management system DePICT, and it's a big part of what makes DHL such an effective partner. It defines roles, expectations, scope, and goals in incredible detail, then monitors projects so closely that we can anticipate and respond to risks and opportunities before they happen.

Time invested up front pays off later. Together, we determine objectives, budget, time constraints, resources, risks, assumptions, and other variables that are captured and presented in a project charter.

The backbone of the project, and the measure of all progress. Through kickoff workshops and other discussions, we create a plan with clear timelines and responsibilities that take the program from start-up to steady state.

"Monitor-Evaluate-Act" is a technique our project managers use to ensure the program stays on track. Clear communication is particularly vital during this phase.

Our certified project managers support field operations and provide review and oversight. As work proceeds, we manage risk, issue resolution, scope change, and status reporting.

Our formal closure process. The hand-off to ongoing operations management includes disciplined post-project review and analysis.