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Logistics

Link arrow DHL Luxembourg | Link arrow Logistics | Link arrow Freight Transportation | Link arrow Ocean Freight | Customer Program Management

Customer Program Management

CPM supports a wide range of customer logistics management needs - from standardised packages delivering tools and services that bring value quickly and economically, to fully customised & integrated supply chain management programs that enhance the entire supply chain.
CPM delivers value through a global network of Control Towers staffed by logistics professionals using a suite of proven logistics applications.

CPM focuses on the management of:
  • data
  • integrated logistics processes and data visibility from origin to destination (Door-to-Door)
  • implementation of new initiatives
  • performance against customer defined KPI's
  • process improvement
Shipment Level - Interactive
  • on-line package of tools aimed at small and medium-sized customers
  • offers access to freight quotations, shipping instructions and reports, while also allowing you to book shipments and follow them up with the track and trace facility
Shipment Level - Transportation Plus
  • standardised, systems-driven value-adding package aimed at small and medium-sized customers
  • access to reports and tools for effective business management
Order/Item Level - Ocean Cargo Management
  • standardised ocean cargo management services with web-based order/item level visibility
  • management of transactions from supplier to final delivery
Customised - Logistics Management Services
  • customised programs designed and integrated into customer processes for end-to-end visibility
  • includes services such as Transportation Management, Order - management, Vendor Management, Buyers' Consolidation, Supply Chain Event Monitoring and LLP services
For more information, contact DHL Global Forwarding

 

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